Recycle an eligible device and receive credit for 30% off a new Sonos product. Enjoy even better sound and the latest features.
For instructions on how to bring your legacy product to us, contact our customer service via the following methods during our operating hours - Monday to Friday, 11am-6:30pm:
Hotline: +852 5801 0065
Receive a unique 30% discount voucher in exchange for a returned legacy product. Voucher of 1-year validity can be used on trysonos.hk.
Eligible products include:
- ZP100, ZP120, Connect:Amp
- ZP80, ZP90, Connect
- Play:5 (Gen 1)
No. This programme is intended to help owners of first-generation devices upgrade to more powerful products and the modern Sonos experience.
Since we first released products in 2005, there have been many notable advancements these products can't support due to hardware limitations. Products currently eligible for this program are classified as legacy and will no longer receive software updates and new features as of May 2020. Sonos Trade Up provides a simple way for you to upgrade your legacy products and save on modern ones.
Once a product reaches end of sale, we are committed to providing software updates for five years, though these products may lack certain capabilities and enhancements due to the limitations of the computer hardware.
Yes. For each eligible product you trade up, you will receive credit for up to 30% off a single new product.
Trade Up credit applies to a single regular price product on sonos.com, excluding limited edition products, refurbished products, and third-party accessories. For Bridge, Trade Up credit will only apply to Boost.
Yes. The discount code is only valid for one year from the date of you receiving it.
Upon recycling of an eligible Sonos device displaying a valid serial number, customer will receive one 30% off coupon towards the purchase of an eligible Sonos speaker or component for each recycled eligible Sonos device.
The following products are eligible to participate in the Trade Up Program.
● Bridge (only eligible for Trade Up credit for 30% off Boost)
● Play:5 (Gen 1)
Coupon may only be redeemed for a single eligible Sonos product. Cannot be combined with other offers. Recycled Sonos devices will not be returned under any circumstances. Sonos Trade Up program by TC Acoustic is only valid for the following countries: Singapore, Hong Kong, Malaysia, Indonesia, Thailand, Philippines, and Vietnam.
TC Acoustic Pte Ltd may update, modify, suspend or terminate these Terms and Conditions at any time, in its sole discretion, or end the Trade Up Program, by posting a notification of such update, modification, suspension, termination or ending at https://www.tcacoustic.asia/sonos-tradeup/.